If a relative or friend tells you they have been arrested in Brazil, contact the Foreign & Commonwealth Office on 020 7008 1500 (if you are in the UK) or your nearest British Embassy/Consulate General if you are in Brazil.

If the detained person wants us to, we can tell their family or friends that they have been arrested or detained.

We can't provide details of the arrest without the detained person’s permission.

We'll aim to contact the detained person within 24 hours of being told of their arrest, and if they want we'll then aim to visit them as soon as we can.

Our staff are there to support arrested British nationals. We aim to be sensitive and non-judgemental. We treat all prisoners the same regardless of what crime they are being held for.

What we can do to help:

• provide general information about the relevant country, prison conditions and the local legal system, including whether local legal aid is available
• provide a list of local lawyers and interpreters
• make sure any medical or dental problems are brought to the attention of the police or prison doctor
• take up any justified complaints about ill treatment, personal safety or discrimination with the police of prison authorities
• send money to prisoners from their families - in some countries we can also help British prisoners buy prison ‘comforts’ with money sent by their family and friends
• we can also send messages between prisoners and their families
• put prisoners in touch with the prisoners’ welfare charity, Prisoners Abroad, etc.
• if it is possible, provide information on how British prisoners may apply for transfers to a UK prison

We'll consider approaching the local authorities if we feel that a British national is not being treated in line with internationally-accepted standards regarding fair trials and prisoners’ rights.

But we can't:

• get a British national out of prison or detention, or get them special treatment because they are British
• offer legal advice, start legal proceedings or investigate a crime
• pay for any costs incurred as a result of being arrested
• forward prisoners parcels sent by family and friends
• prevent the local authorities from deporting a British national upon release

Dual Nationals

If you are a dual national travelling on your British Passport in a third state (that is a country of which you are not a national) we will offer you our full support. If you are travelling on the passport of your other nationality, we will normally direct you to that state's local Embassy, High Commission, or Consulate. If you are a dual national travelling in the state of your other nationality we would not normally offer you support or get involved in dealings between you and the authorities of that state. We may make an exception if, having looked at the circumstances of the case, we consider that there is a special humanitarian reason to do so.